Return Policy

At Ananta Jewels, we follow a strict no-refund policy. We do not offer refunds in case of change of mind, incorrect size selection, or delivery delays.

Refunds will only be processed under the following conditions:

  • The product received is damaged or defective.

  • A complete unboxing video is provided as proof. The video must:

    • Start from the sealed package,

    • Clearly show the shipping label with name, address, and bill,

    • Be continuous, unedited, and unfiltered,

    • Be sent to us within 24 hours of delivery via email at anantajuels@gmail.com

If approved, only the product amount will be refunded. Shipping charges are non-refundable.

Important Notes:

  • No refunds for orders still in transit.

  • No refunds for delays caused by courier services.

  • No refunds if the order is rejected or returned by the customer.

  • If a prepaid order is rejected, no refund will be initiated.

  • If a package is returned due to wrong or incomplete address, only 50% of the product value will be refunded within 15–20 days.

  • Refunds are not applicable for sale items, discounted purchases, or used products.

  • Damage to Zirconia stones is not covered under refund policy.

  • Refund will not be issued if the claim is raised after 24 hours of delivery.

Still have questions?
Email us at anantajuels@gmail.com